This site is owned by Alken Brothers Wine Merchants Limited (Company No: 578866, VAT Registration No. 3408326JH). Our registered office is at Arena House, Arena Road, Sandyford Business District, Sandyford, Dublin 18, D18 V8P6, Ireland.
Telephone: +353-1-213 0888
In using our website and buying wine from us, you are agreeing to our Terms and Conditions as set out below. Relevant legislation governing these Terms & Conditions is the Sales of Goods (Supply of Services) Act, 1980, the Consumer Information Act, 1978, the Electronic Commerce Act, 2000, the EU Directive on Distance Selling, SI 207 of 2001 and SI 68 of 2003, the Data Protection (Amendment) Act, 2003 and the Copyright & Related Act, 2000.
By continuing to use our site you are confirming that you are above the Irish legal age to purchase alcohol which currently stands at 18 years of age. Persons under the legal age to purchase alcohol in Ireland are not permitted to purchase, receive, or subscribe to any goods or services from this site.
All products on our website are offered subject to availability. From time to time, some items may be out of stock temporarily. In the unlikely event that the product you have selected becomes unavailable, our team will contact you to discuss a substitution. Vintages shown on label and bottle shots of wines may not be representative of the current vintage. Please refer to the vintage displayed in the product detail section.
Please use our online contact form should you need to get in touch. Alternatively, you can reach us through the following methods:
Telephone: +353-1-213 0888
Post: Alken Brothers Wine Merchants Limited, Arena House, Arena Road, Sandyford Business District, Sandyford, Dublin 18, D18 V8P6, Ireland.
We have put additional measures in place to combat the spread of COVID-19. Our delivery teams wear masks and our vehicles are disinfected regularly. If you have any queries or concerns, please contact our team at firstname.lastname@example.org.
Alken Brothers Wine Merchants Limited offer a nationwide delivery service at a charge of €7.50 per order. Please contact us at email@example.com for deliveries outside of the Republic of Ireland.
Deliveries are made within 3-5 working days of placing your order on our online store. During busy periods, our delivery periods may be extended, but our team will always keep you appraised.
Our deliveries operate from Monday to Friday and are made during business hours. Your order cannot be delivered without a signature. Persons under 18 years of age are not permitted to purchase or receive our goods, and our delivery driver may request ID to confirm this. Acceptable forms of ID include passport, drivers’ licence, or national age card. Our drivers reserve the right to retain the goods if an adult is not present to receive the order.
Please ensure that you inspect your order on delivery. In the unlikely event that the product is visibly damaged or the order incorrect, please refuse the delivery and return the goods to our delivery driver. Please contact our team at firstname.lastname@example.org and we will arrange for a replacement order to be delivered.
Alken Brothers Wine Merchants Limited shall not be under any liability of whatever kind for non-performance in whole or in part of its obligation under the contract due to causes beyond the control of Alken Brothers Wine Merchants Limited or beyond the control of Alken Brothers Wine Merchants Limited suppliers including, but not limited to, war (whether an actual declaration thereof is made or not), sabotage, insurrection, riot, or other act of civil disobedience, acts of Buyer or a third party, failure or delay in transportation, acts of any Government or any agency or sub-division thereof, Government regulation, judicial actions, labour disputes, strikes, embargoes, illness, accident, fire, explosion, flood, tempest, unavailability, breakdown or delay in transportation. Delay in delivery to Alken Brothers Wine Merchants Limited or Alken Brothers Wine Merchants Limited suppliers or shortages of labour, fuel, raw materials or machinery or technical failure, or act of God or any other matter whatsoever beyond the control of Alken Brothers Wine Merchants Limited. In such event, Alken Brothers Wine Merchants Limited may, without liability, cancel or vary the terms of contract including, but not limited to, extending the time for performing the contract for a period at least equal to the time lost by reason of such causes.
There is no specific time limit applying to your access and use of this site. However, Alken Brothers Wine Merchants Limited reserves the right to suspend or terminate your access and use at any time. It may exercise the right with or without notice. You may not assign, sub-licence or otherwise transfer this Agreement or your rights of access to the Site. Failure by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy. Irish law will apply to this Agreement and both you and Alken Brothers Wine Merchants Limited agree to submit to the non-exclusive jurisdiction of the Irish Courts. All contracts that result from the use of this website are concluded in English.
Limited Rights to Use Content
All material including any intellectual property displayed on this website (content) belongs to Alken Brothers Wine Merchants Limited or its suppliers. Alken Brothers Wine Merchants Limited gives you the right, for your own personal or non-commercial purposes only, to
- retrieve and display the Content on your PC screen
- print individual pages on paper
- store individual pages in electronic format.
You may not store any Content on any server or other storage device connected to an external network or make any other use of the Content.
You may not, without prior written permission given by Alken Brothers Wine Merchants Limited within the previous six months
- redistribute any of the Content or supply it to other people
- remove the copyright or trademark notices from any copies of Content made under this Agreement
- create a database in any form (including electronic or structured manual form) by downloading, copying, and storing all or any of the Content
- except as expressly set in this Agreement, modify, reproduce or in any way use any of the Content.
We have a minimum order quantity of 6 bottles for wine purchases. This does not apply to Champagne and mixed cases.
Modifications to Website Content
In endeavouring to improve the Site and services offered, Alken Brothers Wine Merchants Limited always reserve the right to make changes to the Content, including these Terms & Conditions. Prices and products are subject to change without notification. You will be subject to the policies and Terms and Conditions in place at the time of your visit to the Site.
Our full product range is not available on our website. Please contact our team at email@example.com if there is a particular product you are looking for.
By submitting an order with us on this website you are making an offer to purchase product(s) from us, which if accepted by us, will result in a binding contract. The contract is only created when we send you an email confirming receipt of your order and our acceptance of it. By making the offer to purchase goods, you authorise Alken Brothers Wine Merchants Limited, and any payment processor used by our Company, to take payment for the full value of the goods and related charges contained in your basket.
Our prices, including those for delivery, are displayed in Euro (€) and are inclusive of VAT and Duty at rates valid as of time of purchase. We reserve the right to change our prices at any time. We make every effort to ensure that all details, descriptions, and prices that appear on our online store are accurate. Should we discover an error in the price of any goods which you have ordered, we reserve the right to amend errors before processing the order. You will be informed of this as soon as possible and given the option to proceed or cancel the order.
Payment for the goods should be made through the payments section of this website and is payable when the order is created. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Per the Consumer Rights Directive, when you purchase items online from us, you are entitled to a cooling-off period, which gives you 14 days to change your mind. The 14-day period begins on the day you receive your goods. If you wish to return or exchange your order, please contact our team immediately at firstname.lastname@example.org. Our team will then contact you to arrange the return and where necessary, reimbursement of your order. Returned goods must be in a re-saleable condition with labels intact. You will be responsible for any costs incurred in returning the goods.
If you are concerned about any quality issues with your product, please contact our team at email@example.com.
Any personal data and payment information you send us from your device is securely encrypted and protected using Internet standard encryption technology (SSL).